Share this Job
Apply now »
Job Req Id:  261487
Business Area:  Internal Support Functions
Date Posted: 
City:  Chongqing

Title:  Associate/Senior Associate-Knowledge Services-Markets & Global Network-GDC-Chongqing(PE)

Pursue a Career with Impact

At Deloitte China, we are on a mission to nurture and empower our people to become deep subject matter experts.
We offer the perfect platform to unleash your full potential and equip you to thrive on challenges, and partner with our clients to solve their most complex problems.
A world of opportunities awaits. Start your adventure and journey with us.

About the Business
    Markets & Global Network (M&N) established a community with regions, functions and various platforms of Deloitte China firm, as well as aligned Asia-Pacific and Global Client & Industry to achieve Focused, Measurable and Impactful results, and contributed to firm's quality Revenue, Reputation and Relationship for clients and the market.
Work you'll do
  • Practice Area Enablement
    • Maintain relationships with local Business or Industry leader and other key stakeholders
    • Within aligned Business or Industry practice area:
      • In support of identified priorities and knowledge plans, drive the collection of strategic content, expertise, qualifications and thought leadership for publication within the global knowledge platforms
      • Create and contribute to collections of internal content and external research to support strategic priorities (e.g., for Hot Topics)
      • Create and maintain global and local knowledge sites for a practice area, as warranted
  • Intellectual Property Management
    • Implement local qualification processes to increase contributions and meet, at a minimum, Member Firm Standard 1 targets
    • Assist in maintaining a “healthy knowledge space” by regularly reviewing age, diversity and usage of existing content and executing action plans to improve user experience (e.g., archiving, targeting content to fill gaps)
    • Assist in the harvesting of strategic priority content and assets from local systems (e.g., shared drives, team sites, local document management systems) and migrate to global knowledge systems
  • Expertise & Network Connectivity
    • Drive DPN profile completion toward Member Firm Standard 1 targets, at a minimum, including tracking and follow-up processes
    • Foster and encourage participation of specialists in networks and community forums (e.g., Yammer groups) that drive the exchange of tacit knowledge across member firm and global networks
  • Knowledge Platform Optimization
    • Provide local guidance to practitioners based upon in-depth expertise of global knowledge platforms/tools capabilities and functionality
    • Embed linkages to global systems within member firm systems and intranets. e.g., DPN links are prominent in intranet pages
    • Identify appropriate local promoted results and maintain local Answer Card information to improve the overall search experience
  • Adoption Measurement & Improvement
    • Capture local knowledge success stories and testimonials to be featured in local and global communications
    • Lead systematic analysis of practitioner adoption, usage and contribution levels and determine appropriate action to increase participation
A fit for the role? Let's talk about you.
  • We are looking for someone with:
  • Bachelor’s degree required; relevant fields of study may include Business, Management, Information Systems, Library Sciences, Journalism and/or Communications.
  • Ideally candidate should have 3-5 years of relevant experience, but less years of experience is also fine. Experience in aligned industry/business area a plus and experience in a global professional services organization preferred.
  • Technical Skills
    • Experience with electronic knowledge, repository management, intranets/portals, collaborative and social media tools; SharePoint experience a plus
  • Other Qualifications
    • Experienced, independent thinker with proven project management experience; ability to manage multiple simultaneous projects and stakeholders and deliver results
    • Highly responsive with demonstrated ability to take initiative and interact with all levels of management
    • Strong verbal and written communication skills
    • Exceptional relationship building/relationship management skills to establish rapport, build trust and confidence, and manage customer expectations
    • Collaborative, team player
    • High comfort level working, managing resources, and collaborating in a virtual, global environment
    • Ability to deal with ambiguity and adapt to change; experience managing change, acting as a change agent to influence others

Why Deloitte China?

Join Deloitte China

Deloitte China delivers a comprehensive range of audit & assurance, consulting, financial advisory, risk advisory and tax services to local, multinational and growth enterprise clients in China.

  • We are the world's largest professional services firm and change the world, leading with purpose and shared values
  • We are the undisputed market leader, creating value through multi-disciplinary services and innovative digital solutions, and developing world-class leaders and professionals
  • We have been named a "Top Employer China"  in the Chinese Mainland, Hong Kong & Macau since 2006, providing a “High Value, High Touch, High Tech” talent experience

Start your new chapter with us

Ready to take on new challenges? It's your time to shine. Apply now!

Stay connected for the latest career opportunities

Follow us on WeChat 德勤招聘
Join our group on LinkedIn

Apply now »