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Job Req Id:  281352
Business Area:  Consulting
Date Posted:  25-Nov-2021
City:  Hong Kong

Title:  Analyst / Consultant/ Senior Consultant - Functional (CRM) - Deloitte Digital - Hong Kong

Pursue a Career with Impact

At Deloitte China, we are on a mission to nurture and empower our people to become deep subject matter experts.
We offer the perfect platform to unleash your full potential and equip you to thrive on challenges, and partner with our clients to solve their most complex problems.
A world of opportunities awaits. Start your adventure and journey with us.

About Deloitte Digital

Deloitte Digital is a bold and innovative part of Deloitte Consulting, a world leading management consulting practice. We offer everything digital from strategy, multi-channel, bespoke development and managed solutions. Deloitte Digital is an innovative leader in online and mobile strategy, design and development, offering world-class knowledge and resources from the leading global business and technology consultancy. We work with a wide range of iconic local and global organizations, helping them understand and profit from the online and mobile revolution.


Our focus is on the areas of digital strategy, mobile, social/web, content management and managed services. Underpinned by digital tech architecture, application implementation and development expertise. We approach our work with great energy and passion as we align our client's business aspirations to the goals of the end user.

Work you'll do

  • An advanced Salesforce functional certification such as Sales / Service Cloud Consultant.
  • Experience in onsite functional roles on at least three full-lifecycle Salesforce implementations, with strong expertise in at least two of the following areas/modules: Sales Cloud / Service Cloud / Marketing Cloud / Custom / App Cloud
  • Strong consulting and/or CRM implementation experience.
  • Experience designing and implementing technology-enabled business solutions in client-facing and team leadership roles (e.g. functional lead, workstream lead, project manager).
  • Experience defining systems strategy, developing systems requirements, planning and executing testing, training, defining support procedures, and implementing practical business solutions under multiple deadlines.
  • Experience in mobile strategy, requirement-gathering, user experience, and implementing business solutions
  • Experience delivering projects using agile Scrum methodology.
  • Experience contributing to RFP responses and other sales activities.


You're also expected to

  • Build own understanding of our purpose and values; explore opportunities for impact
  • Demonstrate strong commitment to personal learning and development
  • Understand expectations and demonstrate personal accountability for keeping performance on track
  • Actively focus on developing effective communication and relationship-building skills
  • Understand how client's daily work contributes to the priorities of the team and the business
  • Perform the configuration and administration work of the application solution
  • Work with onshore and offshore technical developers on delivering the solution based on the business requirement
  • Plan and execute testing to ensure the application usability, including drafting test plan and test cases, conducting UAT etc.

A fit for the role? Let's talk about you.

  • Bachelor degree in Computer Science, Information Systems, Marketing or a related field, other degree holders will also be considered
  • At least 2 years of related experiences in the IT&T industry
  • Project management/Agile/Scrum Master certifications is a plus
  • Good oral and written communication skills in English, and Chinese
  • Strong business acumen, excellent working attitude, self-motivated and a team player
  • Good client management experience, and able to deal with both business users and technical personnel

Why Deloitte China?

Join Deloitte China

Deloitte China delivers a comprehensive range of audit & assurance, consulting, financial advisory, risk advisory and tax services to local, multinational and growth enterprise clients in China.

  • We are the world's largest professional services firm and change the world, leading with purpose and shared values
  • We are the undisputed market leader, creating value through multi-disciplinary services and innovative digital solutions, and developing world-class leaders and professionals
  • We have been named a "Top Employer China"  in the Chinese Mainland, Hong Kong & Macau since 2006, providing a “High Value, High Touch, High Tech” talent experience

Start your new chapter with us

Ready to take on new challenges? It's your time to shine. Apply now!

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