Title:  Manager (Program Design & Deployment) - Learning & Development - Hong Kong

About the Business

Our values. We continuously provide you life-time learning solution to develop world class professionals and business advisors who adapt to change and enhance value for our clients and our firm.

Our strategies. We aim to develop practitioner’s capabilities in alignment with Global Talent Standards throughout their careers and to provide our talent with a distinctive experience.

Our learning curriculum. Life-time leadership learning and development curriculum are designed for staff through to partners across service lines along the whole career journey. 

Our learning approaches. Life-time learning and development programs are designed from innovative solutions, various delivery platforms and cutting-edge technology. They include, but not limited to, structured learning modules, virtual sessions, thoughts sharing and networking, mobility opportunities and participation in specific strategic projects. 

Our support. We professionally provide support channels and resources for managing learning.
 

Work you'll do

To achieve the China firm's aspirations and the 2022 strategy, we need to develop our people and ensure their readiness to compete effectively in the increasingly dynamic marketplace and become the undisputed leader in professional services in China. The competency team in Learning & Development National is responsible for developing and delivering the leadership development and shared competencies curriculum and talent development. The manager supports the competency-in-charge and works with a small team, he/she is expected to:

• Identify the appropriate instructional design strategy for projects incorporating innovative ideas and approaches
• Implement the proposed instructional design strategy through the design and content development
• Demonstrate strong experience in a range of learning delivery methods and blended learning approaches including facilitator-led workshops, eLearning, webinars, interactive tools / games and coaching / mentoring sessions
• Demonstrate strong experience in talent development, focusing on career and succession development
• Carry out learning needs analysis to identify content for partner, manager and staff curriculum
• Design framework and develop architecture for learning programs
• Manage vendor relationships including identification of appropriate vendors (including learning consultants, international and Chinese universities, executive coaches, etc.) and work with vendors to develop Deloitte China specific learning content
• Develop and/or review learning materials, monitor the design, development and deployment process, and design delivery strategies
• Deliver learning programs in bilingual language (English and Mandarin)
• Design measurement mechanism to evaluate effectiveness and measure success of learning
• Determine milestones, timelines and resources required for reasonable learning programs
• Prepare effective communication plan to build awareness, create learner excitement, and increase level of commitment
• Manage his/her time across multiple projects to ensure teams are adequately supported
• Manage and track progress of program deliverables, drive and support the program teams to achieve milestones and deliver outputs on time
• Maintain learning schedule and events calendar and take the lead on program event logistics with duties including agenda scheduling, organizing catering, material and supply orders
• Provide pre-program operation support including coordinating program materials, facilitators and guest speakers, logistics, evaluation, action plans etc.
• Implement and manage program management changes where needed to meet the business needs and expectations

During your tenure with us, you will demonstrate and develop your leadership and professional capabilities in the following areas: Inspiring, Creating purpose, Driving agility, Building diverse capability, Influencing, Collaborating, Delivering value, Building the business, Analytical acumen, Effective communication, Engagement management/delivery excellence, Managing change, Managing quality & risk, Strategic thinking and problem solving, and Tech savviness.

We are looking for someone with

To be considered for this position, you must demonstrate skills and experience in the following areas:

• Bachelor degree in Business Management, training and development or related field
• More than 8 years of experience in designing and implementing instructional design strategies and learning models and content development, delivering learning programs, preferably in sizable professional services firms or MNCs
• Passionate in learning and development
• Good facilitation skills and have facilitation experience
• Creative and open-minded, open to try new things
• Willing to travel
• Good PowerPoint, Word, Excel skills, preferably with digital tool skills
• Excellent communication skills, both writing (English and Chinese) and verbal (English and Mandarin)
• Confident to interact with partners and senior leaders
• Have good people skills to build trusted relationship with stakeholders across functions and regions.
• Good team player, comfortable to work with virtual teams and willing to participate in conference calls outside of normal working hours
• A self-starter, multi-tasker and able to work independently
• Strong project management skills, organized and have good attention to details
• Experience in program / project management including but not limit to setting program timelines, timeline, budget, resource allocation etc.
• Good research skills and be able to transfer the research knowledge to project

#LI - KS

Shape your future through impact that matters

For more than 100 years of history, Deloitte witnessed also had the honor to be part of the economic boom in China by providing industry-leading audit & assurance, consulting, risk advisory, financial advisory, tax & business advisory services to nearly 90% of the Fortune Global 500 Chinese companies and thousands of private companies. Deloitte China today carries on our centenary professionalism and strives to become the undisputed leader in professional services in China with strong responsibility and capabilities in digitalization and multidisciplinary services.

Deloitte has been named China's Top Employer since 2006, Universum's Most Attractive Employer in China since 2008, and the Best Workplaces in Greater China since 2019.

All qualified applicants will receive consideration for employment regardless of their background, experience, identity, ability or thinking style, and if you need assistance during the application process for accessibility reasons this is available upon request.

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