Title:  Senior Manager/ Director- Retail Industry Lead - Deloitte Digital - Hong Kong

About the Business

Customer & Marketing, better known to our clients as Deloitte Digital, makes connections like no other with people, ideas, technology, society, our clients and their future. Here, the transformation journey starts and ends with the customer: in first understanding people’s real lives and then shaping our clients' future to deliver around them.
This is a part of Deloitte that uses technology and creativity to better connect the customer with the business.
We, at Deloitte Digital, use emergent technology to imagine, deliver, and run entirely new business futures.
We create innovative ventures, digital platforms, and more meaningful experiences.
Our team combines talents across strategy, design, innovation, and brand (Imagine) with data, insight, e-commerce, automation, and platform integration (Deliver) with marketing, advertising, content, and optimization (Run) to connect businesses to their futures in a way no traditional consultancy or agency can.

Work you'll do

• Work in a fast growing and challenging environment with like-minded people who are eminent in their respective technical field.
• Understand key objectives for clients and Deloitte, align people to objectives and set priorities and direction
• Understand the transformation areas, business themes, and opportunities available for exploitation.
• Implement digital solutions that enhance productivity, collaboration and customer experience.
• Deliver exceptional client service; maximize results and drive high performance from people while fostering collaboration across businesses and borders
• Influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
• Work with high profile clients on a variety of local and international engagements.

We are looking for someone with

To be considered for this position, you must demonstrate skills and experience in the following areas: 

• Min. 8 years' experience in client facing and/or technology-related advisory roles; in consulting and/or implementing solutions leveraging a combination of customer technology strategy, future state architecture design and system implementation project delivery.
• Experience in a consulting environment, conducting multi-year digital/IT planning, customer journey modeling, innovation/ideation workshops, enterprise architecture design, and/or agile project delivery is preferred;
• Experience in leading at least two complex full-lifecycle digital/technology transformation project implementations;
• Familiar with Retail market technology trends is a MUST
• Excellent analytical, problem solving and project management skills; 
• Strong interpersonal and communications skills in English and spoken Cantonese;
• Ability to work under pressure

#LI-JC1 #DigitalIVP #InspireHK

Shape your future through impact that matters

For more than 100 years of history, Deloitte witnessed also had the honor to be part of the economic boom in China by providing industry-leading audit & assurance, consulting, risk advisory, financial advisory, tax & business advisory services to nearly 90% of the Fortune Global 500 Chinese companies and thousands of private companies. Deloitte China today carries on our centenary professionalism and strives to become the undisputed leader in professional services in China with strong responsibility and capabilities in digitalization and multidisciplinary services.

Deloitte has been named China's Top Employer since 2006, Universum's Most Attractive Employer in China since 2008, and the Best Workplaces in Greater China since 2019.

All qualified applicants will receive consideration for employment regardless of their background, experience, identity, ability or thinking style, and if you need assistance during the application process for accessibility reasons this is available upon request.

Ready to take on new challenges? Apply now!
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