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Job Req Id:
260464
Business Area:
Internal Support Functions
Date Posted:
13-Jan-2021
City:
Multi-location Hiring
Title: Business Analyst (SAP SuccessFactors) - ITS - Shenzhen/Guangzhou/Chongqing
About the Business
- China Firm IT team is part of the Deloitte Global IT team. Our mission is to be the technology catalyst for successful market growth by enabling best-in-class standardized and integrated technology solutions. One team. Regional impact. Business led. People focused.
- Expand Digital Deloitte to increase automation, reduce cost, and improve practitioner experience
- Demonstrate value leadership through strategic investments
- Leverage our global delivery network to drive competitive advantage
- Continually engage our teams with honest and open conversations regarding transformations and strategic initiatives
- Strengthen our culture of learning and grow critical skills to cultivate an increasingly nimble/agile workforce
Work you'll do
Liaise with business users to formulate new system requirements and assess enhancement requests to fulfil ongoing business needs:
- Collect and analyze business requirements
- Compile user requirement specifications with industry methodologies
- Conduct process design and high-level system function design; prepare system prototype
- Liaise with Development Team for system development and maintenance works
- Manage system scope and user expectations
- Provide support to Relationship Manager responding to new business requests
- Provide support and coverage to change management to ease stakeholders to understand and adopt new processes and systems:
- Perform system test planning and execution
- Coordinate user acceptance test
- Prepare system user guides and communication material
- Liaise with business users for system migration
- Liaise with Development Team and Operation Team for production system setup
Provide application support to business users:
- Answer application usage enquiry, perform trouble-shooting on reported issues and liaise with Development Team for problem resolution or system improvement
- Transfer application knowledge to first-line support
- Interested in researching new technology , such as RPA, Chatbot, AI and so on
A fit for the role? Let's talk about you.
- We are looking for someone with:
- Degree in Information Technology / Computer Science or equivalent
- Minimum 4 years of working experience in SAP SuccessFactors and exposure of sizable enterprise system, with at least 1 full cycle implementation experiences in SAP SuccessFactors experience highly preferred
- Experience in SAP SuccessFactors Recruiting and Onboarding module is a must
- Experience in other SAP SuccessFactors like Employee Central is a definite advantage
- Experience in SAP HCM is a definite advantage
- Experience in RPA, Chatbot is an advantage
- Willing to also work on non-SAP applications
- Strong business sense and excellent analytical, problem solving and troubleshooting skills
- Good team player with strong interpersonal and communication skill
- Able to work independently and under pressure
- Good command of both written and spoken Chinese and English
- Occasional travel within China is required