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Job Req Id:  257646
Business Area:  Internal Support Functions
Date Posted: 
City:  Shenzhen

Title:  System Engineer - Information Technology - Shenzhen

Pursue a Career with Impact

At Deloitte China, we are on a mission to nurture and empower our people to become deep subject matter experts.
We offer the perfect platform to unleash your full potential and equip you to thrive on challenges, and partner with our clients to solve their most complex problems.
A world of opportunities awaits. Start your adventure and journey with us.

About the Business
    China Firm IT team is part of the Deloitte Global IT team. Our mission is to be the technology catalyst for successful market growth by enabling best-in-class standardized and integrated technology solutions. One team. Regional impact. Business led. People focused.
  • Expand Digital Deloitte to increase automation, reduce cost, and improve practitioner experience
  • Demonstrate value leadership through strategic investments
  • Leverage our global delivery network to drive competitive advantage
  • Continually engage our teams with honest and open conversations regarding transformations and strategic initiatives
  • Strengthen our culture of learning and grow critical skills to cultivate an increasingly nimble/agile workforce
Work you'll do
  • Identify problem / service request, write down / follow up ticket in system, provide remote assistance to user and solve problem remotely, or assign to relevant system engineer to follow up, handle IT Service Desk tasks, such as meeting support, walk-in cases / requests, trouble-shooting on various IT related issue, write down detail symptom, trace out root cause, cooperate with other ITS team members and so on
  • Assist in desktop, laptop operating system and application problem resolution, video conferencing facility setup
  • Participate in desktop, laptop operating system configuration environment testing and software refresh
  • Identify, manage, and resolve connectivity and usage issues encountered by end users on office IT facilities
    (Occasional after office hour on call standby support will be required. Occasional travel between offices as required)
A fit for the role? Let's talk about you.
  • We are looking for someone with:
  • Bachelor’s degree in Computer Science or equivalent
  • 1-2 years of working experience as full time IT technical support
  • Knowledge in Windows 10, Office (Word / Excel / PowerPoint / Outlook)
  • Hands-on experience in supporting Windows Office suite
  • Good command of spoken and written English & Chinese
  • A team player, self-motivated and interested on technology
  • Good interpersonal and communication skill, professional service attitude is a MUST
  • #LI-SRML

Why Deloitte China?

Join Deloitte China

Deloitte China delivers a comprehensive range of audit & assurance, consulting, financial advisory, risk advisory and tax services to local, multinational and growth enterprise clients in China.

  • We are the world's largest professional services firm and change the world, leading with purpose and shared values
  • We are the undisputed market leader, creating value through multi-disciplinary services and innovative digital solutions, and developing world-class leaders and professionals
  • We have been named a "Top Employer China"  in the Chinese Mainland, Hong Kong & Macau since 2006, providing a “High Value, High Touch, High Tech” talent experience

Start your new chapter with us

Ready to take on new challenges? It's your time to shine. Apply now!

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